Privacy Policy
Last updated: July 2026
1. Scope
This Privacy Policy applies to Languages and all related services (the "Service"). By using the Service, you acknowledge that you have read this Policy. If you do not agree, please stop using the Service.
2. Data controller
The operator of Languages ("we", "us") is responsible for your personal data. Privacy contact: contact@lingoaula.com or our contact page.
3. Data we collect
(a) Account data (when you register): Email, display name (if provided), and account identifier. Passwords are stored encrypted; we cannot read them.
(b) Learning data: Lesson progress, points, achievements, mistakes, language and level preferences — stored locally in your browser and/or in your cloud account when signed in.
(c) Technical data: Browser type, operating system, approximate IP, timestamps, error logs — for security and operations.
(d) Cookies and similar technologies: To remember interface preferences, sessions, and measure usage according to your settings.
(e) Optional data: Information you voluntarily send via contact or support forms.
4. How we use data
• Provide the Service, operate your account, and sync progress
• Personalize learning (language, level, path)
• Security: prevent fraud, abuse, and unauthorized access
• Improve content, performance, and fix bugs
• Respond to inquiries and support requests
• Comply with applicable legal obligations
5. Legal bases
We process data when: (a) necessary to perform our contract with you; (b) based on legitimate interests (security, improvement, abuse prevention); (c) with your consent where required (e.g. certain cookies or marketing if enabled); (d) to comply with law.
6. Sharing with third parties
We do not sell your personal data. We may share limited data with:
• Cloud and authentication providers — to host accounts and store progress securely
• Analytics and performance tools — aggregated or de-identified where possible
• Advertising partners — if ads are displayed, subject to their policies and your settings
• Authorities — when legally required
All processors are bound contractually or legally to protect data for the specified purpose.
7. Advertising and analytics
We may display ads (e.g. Google AdSense) or use analytics (e.g. Google Analytics). These parties may use cookies to measure performance or personalize ads. You can manage preferences via browser settings or opt-out tools they provide. We do not fully control third-party practices — review their policies directly.
8. Retention
We retain data while your account is active or as needed to provide the Service. After account deletion, we delete or anonymize personal data within a reasonable period unless retention is legally required (e.g. security logs). Local browser data remains until you clear it.
9. Security
We apply reasonable technical and organizational measures (encryption in transit, access controls, basic monitoring). No system is 100% secure — we do not guarantee absolute security but work to reduce risk.
10. International transfers
Your data may be processed on servers outside your country of residence. Where transferred, we seek appropriate safeguards (processing agreements, industry standards) as permitted by applicable law.
11. Your rights
Depending on your location and local law, you may have the right to:
• Access your data
• Rectify inaccurate data
• Erase data ("right to be forgotten")
• Restrict or object to processing
• Data portability in a readable format
• Withdraw consent where processing is consent-based
To submit a request: email contact@lingoaula.com with subject "Privacy request" and a description. We may verify identity. We respond within a reasonable time as required by law.
12. Children's privacy
The Service is not directed at children under 13. We do not knowingly collect data from children under 13. If we learn we have, we will delete it promptly. Users aged 13–17 should use the Service with parental guidance.
13. External links
The Service may link to external sites. We are not responsible for their privacy practices — review their policies before sharing data.
14. Changes
We may update this Policy. We will post the updated version with a "last updated" date. Continued use after an update constitutes acceptance unless law requires otherwise.
15. Contact
Questions about this Policy or your data: contact@lingoaula.com